Privacy Policy

At Rudra Foods (rudrafoods.in), we are committed to transparently protecting your privacy. This section details the types of information we collect and why.

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Information You Provide: When you engage with our Site, we collect personal data essential for fulfilling our services. This includes:

• Order Information: Your name, billing/shipping addresses, email, phone number, and payment details when you make a purchase. Payment card information is processed securely by third-party gateways and not stored on our servers.

• Account Information: Your name, email, and password if you create an account.

• Communication Data: Any information you share when contacting customer support or subscribing to newsletters.

 

Information Collected Automatically: As you browse rudrafoods.in, we automatically collect technical and usage data to enhance your experience. This includes:

• Device & Usage Data: Your IP address, browser type, operating system, pages viewed, time spent on the Site, and referring websites. This data helps us understand how our Site is used and improve its functionality.

• Cookies & Tracking: We use cookies and similar technologies to remember your preferences (e.g., items in your cart) and analyze site traffic. You can manage cookie settings in your browser.

Your information is vital for us to deliver our pure raw herbs and cold-pressed oils and to maintain a secure, efficient service. This section outlines our data usage and sharing practices.

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How We Use Your Data: We use your collected information for the following core purposes:

• Order Fulfillment: To process your purchases, manage payments, and ensure timely delivery of your products.

• Customer Support: To respond to your inquiries, address issues, and manage your account effectively.

• Site Improvement & Personalization: To analyze website performance, develop new features, and tailor your experience on rudrafoods.in.

• Marketing (With Consent): To send you updates, promotions, and product news if you have explicitly opted to receive them.

• Security & Compliance: To prevent fraud, protect the integrity of our Site, and comply with legal obligations.

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How We Share Your Data: We do not sell, rent, or trade your personal information. We only share data in specific, necessary circumstances:

• Service Providers: We collaborate with trusted third-party service providers (e.g., payment gateways, shipping companies, IT support) who assist us in operating our business. They are strictly bound by confidentiality agreements to protect your data.

• Legal Compliance & Business Transfers: We may disclose information if legally required (e.g., court order) or in the event of a business merger or acquisition, where your data would be part of the transferred assets.

 

Data Security: We implement robust technical and organizational measures, including SSL encryption and secure servers, to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no online transmission or storage method is 100% secure.

We empower you with control over your personal data. This section explains your rights and how to reach us for privacy-related concerns.

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Your Rights & Choices:

• Access & Update: You can access and update your account information by logging into your rudrafoods.in account.

• Opt-Out: You can unsubscribe from our marketing emails at any time using the link provided in the emails. Please note, transactional emails (e.g., order confirmations) will still be sent.

• Cookie Management: You can configure your browser to reject cookies, though this may affect some Site functionalities.

 

Changes to This Policy: We may update this Privacy Policy periodically. We will post any changes on this page and update the "Last Updated" date. Your continued use of the Site after such changes signifies your acceptance.

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Contact Us: For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our dedicated team:

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Email: thenatureayurveda@gmail.com

Address: 45 A Mega Food Park, Ladhowal, Ludhiana, Punjab, India, 141008